about us
Serco About us
Serco Global Services is a large global Business Process Outsourcing player, committed to delivering our client’s strategic goals and helping in enhancing, broadening, and deepening the relationship to add value.

At the heart of our business model is People;

…People with tremendous industry expertise who act as the Practice Leaders for business domains,
…People with deep operational knowledge as Subject Matter Experts,
…People who have the edge to execute as successful Operational Leaders,
…and at the core people who actually make things happen, our agents and associates who are our everyday heroes and many more in the background who are change agents and catalysts

With intellect packed and experienced teams, process expertise comes to us effortlessly. Coupled with this, we leverage our equally strong capabilities of Consulting, IT and our award winning home grown tools along with analytics in our client engagements and business solutions.

We have fostered successful relationships with our clients with a proven track record in delivering business value. Our collaborative working approach and our ability to advice, design, implement earns us the reputation of being true client advocates. We present our clients with solutions that meet basic goals from cost savings to transformation along with a global delivery network to address multiple language needs, local on shore presence and capacity requirements. Serco Global Services is an fast growing organization with over 40,000 professionals across 90 delivery centers across the Americas, Europe, UK, Middle East, Africa, Asia and Australia. In India we have 39 centers across 19 cities.

Being recognized as one of the best places to work, 4 years in a row and being part of one of the most admired support services company according to Management Today, we believe in being a trusted partner for our clients, a place of learning and excellence for our employees

To keep apace with the industry trends and upcoming service methods, Serco is involved with various global organizations across markets, these include: global organizations across markets