Serco BPO is one of the largest independent IT-enabled services companies in India

With over 18 years of experience and 10,000 employees, we are focused on delivering solutions in running call centres, back office support and database management services for domestic and international markets.

Our Services

Our key service areas include customer interaction centres, direct marketing, loyalty programmes and software solutions for CRM services. Serco BPO services clients from diverse industries like retail, telecom, entertainment, IT, consumer goods, banking and insurance.

Our Philosophy

Serco BPO’s business philosophy is focused on relentless pursuit of excellence and quality in all spheres of our activities. We have a strong technology focus with over 60 software professionals focused on building and supporting the latest software and technology platforms to help us serve our customers better.

Providing Value

Serco BPO enables customers to focus on their core business by outsourcing their marketing & customer-centric support services. Armed with more than a decade of relevant industry experience, along with our strengths in recruitment and management of professionals, we handle time-critical challenges maintaining strict confidentiality of information and surpassing customer’s expectations. At Serco BPO we take pride in our process efficiencies and quality-conscious philosophy which have enabled the company to maintain a consistent record of year-over-year growth.

Learn more about what Serco does around the world