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Credit Receivables Management
Improve your collection rates with Serco BPO
For customers in the banking, lending, insurance and retail industries. Our clients include international banking institutions, private label credit card companies, global financial services companies and entertainment retailers.
We support clients with a complete range of debt collection, including:
Credit Card Debt- Reminder calls regarding upcoming payment due dates
- Collection of balances overdue by 30-150 days
- Recovery of bad debt aged up to eight years
- Range of account balances up to thousands of dollars
Personal & Home Loan Repayments - Collection of overdue monthly payments
- Re-structure loan schedule or payment amounts
- Collection of late fees
Serco BPO recognises that the key to maximising liquidation levels is to tailor a collections strategy specific to the particular needs of a client and the debt they are trying to collect. We draw on our years of experience to tailor collections processes with the goal of recovering as much debt from as many accounts as possible.
Highlights of Serco BPO’s Collections services include: - Over five years experience in collections working with Fortune 500 companies.
- Up to 85% of credit card balances recovered in the early stages of collections.
- Over 1000 collection agents.
- Stringent adherence to ISO 27001:2005, HIIPA, and PCI Data Security Standards
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