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Why Serco
India's fastest growing independent BPO
Serco BPO’s has a rich history of getting results for our clients and helping them reach their goals for revenue, customer satisfaction, cost control and quality.
We believe that the foundation for offering clients great value in Call Centre and BPO services rests on three key elements: Experience, Technology and People. Over the years, time and time again, getting these factors right has proven to be the "secret" to our success.
We have gained expertise in a wide array of industries and services and offer our clients with world-class services customised to their needs.
Highlights: - Fastest growing Business Processing Outsourcing (BPO) company in India.
- Delivering services through state-of-the-art centres located in 17 cities throughout India including, New Delhi, Gurgaon,Mumbai, Pune, Kolkata, Hyderabad and Chennai.
- Managing a wide variety of processes across verticals including Financial Services, Insurance, Telecom, Travel & Hospitality, Retail, Consumer Durables, and more.
- We currently provide tailored outsourcing services and solutions to over 50 clients in India and worldwide.
- Current capacity of over 8,500 seats with expansion plans of 20,000 seats by 2009.
- Work pool of more than 10,000 staff.
- ISO 9001:2000 and ISO 27001:2005 certified
Our Service Offerings & Key Industries
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